Current release notes
2026.07.4 (29 July 2026)
Bug fixes and platform improvements
2026.07.3 (15 July 2026)
New features and platform improvements
New - Terms & Conditions Acceptance
You’ll now be prompted in the Portal to review and accept updated Terms & Conditions when they change. You can view a summary of what’s changed and a link to the full document, and can skip the prompt a limited number of times before acceptance is required.
New - Bundle Coverage Details
You can now view coverage details and the networks available for a bundle directly from the bundle details view in the Portal, making it easier to see where a bundle will work before purchasing.
Changed - Improved Date and Time Display
Dates and times across the eSIM details pages in the Portal, including time remaining and bundle information, are now displayed more consistently.
2026.07.2 (8 July 2026)
Bug fixes and platform improvements
Added - Custom Bundle Name on Bundle Endpoints
Custom bundles now return the name your organisation assigned to them via the customerFacingName field on the relevant bundle and catalogue endpoints.
Fix - Bundles Incorrectly Marked as Expired
Resolved an issue where bundles could be incorrectly marked as expired due to transient empty responses from an operator, which caused active bundles to briefly show zeroed data allowances.
Fix - Incorrect Data Allowance for Custom Bundles in Catalogue
Resolved an issue that caused the data allowance to be returned incorrectly for custom bundles in the catalogue endpoint.
Fix - Bundle Builder Pricing
Resolved an issue that could prevent pricing from loading correctly in the Bundle Builder when creating custom bundles.
2026.07.1 (1 July 2026)
Bug fixes and platform improvements
Fix - Prices Endpoint Access Restored
Resolved an issue that caused some users to receive an access denied error when retrieving prices from the Portal Prices endpoint.
Fix - Unlimited Bundle Data Amount
Resolved an issue where unlimited bundles returned an incorrect data amount value in the catalogue. These bundles now correctly report as unlimited.
Fix - Custom Bundle Duration and Size
Resolved an issue that caused incorrect duration and size values to be shown for custom bundles in the catalogue.
Fix - Inactive eSIM Identification
Resolved an issue that could cause eSIMs with no assigned bundles to be incorrectly identified as inactive.
New - Number Porting
Number porting is now available in the Portal. Partners can submit port-in and port-out requests, generate porting authorisation codes, and track request status directly from an eSIM’s details page.
New - Branding Profile Display
The eSIM overview page in the Portal now displays branding profile information for each eSIM.
2026.06.4 (24 June 2026)
Bug fixes and platform improvements
New - eSIM Deletion Notifications
Partners can now subscribe to two new webhook events for eSIMs going through the recycling lifecycle: esim.deletion_scheduled, sent 7 days before an inactive eSIM is deleted, and esim.deleted, sent once it has been removed. The 7-day notice period has also been corrected to ensure the full warning window is honoured before deletion.
New - Bundle Allowance Breakdown
The Portal now shows a detailed breakdown of bundle allowances by service type (data, voice, SMS) when viewing bundle details, making it easier to see exactly what’s included in a bundle.
Added - Branding Editing Improvements
Editing organisation branding in the Portal has been improved with a smoother, more reliable experience.
Fix - Auto Top-up
Resolved an issue affecting the auto top-up setup flow in the Portal, ensuring top-ups are configured and triggered correctly.
Fix - Bundle Builder Country Selection
Resolved an issue in the bundle builder where non-country region codes (such as EU) could incorrectly appear in country selection.
Fix - Bundle Status Dates
Resolved an issue that could cause incorrect start dates or status to be displayed for certain bundles.
2026.06.3 (17 June 2026)
Bug fixes and platform improvements
New - Duplicate Custom Bundles
You can now duplicate an existing custom bundle when creating a new one in the Bundle Builder. Selecting Duplicate pre-populates the wizard with the original bundle’s settings, making it quicker to create similar bundles.
Fix - Roaming Option for Multi-Country Custom Bundles
Resolved an issue in the Buy Bundles section that disabled the roaming option for custom bundles covering more than one country.
Added - Partial Refunds
Partial refund support has been restored for eligible bundles, allowing partial refund amounts to be applied directly from the eSIM’s bundle details.
2026.06.2 (10 June 2026)
Bug fixes and platform improvements
New - Automated Policy Enforcement
eSIMs that breach usage or account policies may now be automatically suspended by our systems. All suspension actions — whether initiated by you, by policy enforcement, or by our support team — are now tracked consistently in your eSIM’s lifecycle history.
New - Streamlined Sign Up and Sign Out
The Portal’s sign up and sign out flows have been improved, with clearer redirects and loading indicators throughout.
Changed - Improved Authentication Reliability
Session handling in the Portal has been improved, including smarter token refresh behaviour when returning to a browser tab after it’s been in the background.
Added - Copy Confirmation for Install Links
Copying an eSIM’s install link in the Portal now shows a confirmation message so you know it’s been copied successfully.
Fix - Portal Payment Security Update
Resolved an issue that could prevent payment-related content from loading correctly in the Portal due to browser security settings.
Fix - Portal URLs Updated
Portal links now consistently use the primary portal domain instead of the previous beta subdomain.
Fix - Resolved Duplicate Country Change Notifications
Resolved an issue that could occasionally cause a country change webhook notification to fail delivery when duplicate events were received in quick succession.
2026.06.1 (3 June 2026)
Bug fixes and platform improvements
Fix - Custom Bundle Sizes in Catalogue
Resolved an issue where custom bundles with duration overrides displayed an incorrect bundle size in the catalogue endpoint.
Added - Custom Bundle Management Improvements
The custom bundles section of the Portal has been updated with improved pagination and clearer bundle size display, making it easier to manage your custom bundles.
Fix - Usage Notification Accuracy
Resolved several issues that could cause duplicate or incorrect usage notifications, including unlimited bundles being incorrectly flagged as having limited allowance and usage events being attributed to the wrong bundle.
New - Auto-Renew Scheduled Notifications
Partners can now receive a webhook notification when an eSIM’s bundle auto-renewal has been scheduled, ahead of the renewal taking effect.
2026.05.5 (27 May 2026)
Bug fixes and platform improvements
Added - Net Change in Organisation Statements
Monthly organisation statements now include a Net Change figure, making it easier to see how your account balance has moved over the reporting period.
New - Additional Notifications for Domestic eSIMs
Partners using domestic eSIMs can now receive additional lifecycle notifications, including an order complete event and a first-use event when a domestic eSIM is first activated.
2026.05.4 (20 May 2026)
Bug fixes and platform improvements
Fix - Duplicate Bundle Creation
Resolved an issue where creating a bundle with a different size or duration for a region could incorrectly return an existing bundle instead of creating the new one. Bundle creation now correctly accounts for size and duration alongside coverage when checking for duplicates.
New - Delete eSIM from Portal
Partners can now delete an eSIM directly from its overview page in the Portal.
Fix - Usage Notification Data Accuracy
Resolved an issue where usage notifications for unlimited bundles could report initial and remaining data quantities using inconsistent units, leading to inaccurate values. Notifications now report consistent, accurate quantities.
2026.05.3 (13 May 2026)
Bug fixes and platform improvements
Fix - Order History and Statement Balance Calculation
Resolved an issue that caused incorrect running balance values to display on orders and monthly statements for activity predating balance tracking. Balances shown for older orders and statements now correctly reflect historical account activity.
New - Webhook Delivery History
The API Details settings page now includes a delivery history table showing recent webhook notifications and their delivery receipts, making it easier to monitor and troubleshoot outbound webhooks.
Added - Filter Webhook Delivery History by ICCID
You can now filter your webhook delivery history by ICCID from the API Details settings page, making it easier to trace notifications relating to a specific eSIM.
Added - Additional eSIM Activity Data in Webhooks
Usage-related webhook notifications now include additional bundle start and expiry information, giving partners more visibility into eSIM lifecycle events.
2026.05.2 (6 May 2026)
Bug fixes and platform improvements
Fix - Order History Timeouts Resolved
Resolved an issue that caused order history exports and order retrieval to time out for organisations with a large number of orders.
Fix - SMS Sending Issue Resolved
Resolved an issue that could cause SMS messages to fail to send.
Changed - Faster eSIM History Retrieval
Improved the performance of the eSIM history endpoint, resulting in faster response times when retrieving usage and status history.
New - Refreshed eSIM Details Page
The eSIM details page in the Portal has been redesigned with a new layout, making it easier to view and navigate eSIM information.
Fix - Improved Webhook Delivery Reliability
Resolved an issue where outbound webhook deliveries were not retried if a partner endpoint failed to respond with a successful status, improving overall notification reliability.
2026.05.1 (29 April 2026)
Bug fixes and platform improvements
Changed - Lifecycle Recycling Thresholds
Inactive eSIM recycling thresholds can now be configured per eSIM pool, allowing different inactivity periods to apply before an eSIM is recycled depending on which pool it belongs to.
Fix - Promotion Assignment Error
Resolved an issue that could cause an error when a new eSIM was assigned as part of a promotion.
Fix - Custom Bundle Sizes and Allowances
Resolved several issues affecting custom bundle overrides, including incorrect duration and size values returned by the catalogue, bundle creation failing when throttling was set to 0GB, and retired bundles being incorrectly included in custom bundle listings.
New - eSIM Usage Records
The eSIM details page in the Portal now includes a usage records table, making it easier to filter and review data usage history for an eSIM.
New - Buy Page Improvements
The Buy page in the Portal has been redesigned with an improved bundle selection experience, including search and keyboard navigation for bundle groups, a refreshed checkout flow, and clearer, more consistent table styling.
2026.04.4 (22 April 2026)
Bug fixes and platform improvements
Changed - Automatic Bundle Lapsing
Bundle assignments that remain queued or processing for over 12 months will now be automatically lapsed, keeping eSIM and bundle statuses accurate and up to date.
Fix - Bundle Duration Display
Resolved an issue in the Portal where duration units (e.g. “1 day” vs “2 days”) were not always displayed correctly across bundle listings, details, and checkout screens.
Changed - Faster eSIMs Table
The eSIMs table in the Portal has been optimised to load and respond faster, especially when viewing large numbers of eSIMs.
New - Page Size Control for eSIMs Table
Partners can now choose how many eSIMs are displayed per page in the Portal’s eSIMs table.
Added - Improved Bundle Selection
When adding a bundle to an eSIM in the Portal, bundles are now sorted more clearly and display additional details, including SMS and voice allowances.
Changed - Improved Webhook Delivery
Improvements have been made to the underlying webhook delivery pipeline to reduce duplicate notifications and improve overall delivery reliability for partner callback integrations.
2026.04.3 (15 April 2026)
Bug fixes and platform improvements
Fix - Bulk Order Balance Accuracy
Resolved an issue where large bulk eSIM orders could show an incorrect balance status when some eSIMs in the batch failed to apply. Failed eSIMs are now refunded correctly and reflected accurately in your balance and order history.
Fix - Balance Amount Rounding
Resolved an issue that caused minor rounding discrepancies between order amounts and balance amounts shown on your account.
Fix - Organisation Registration Country
Resolved an issue that prevented updating your organisation’s registration country. This field can now be updated once during setup and will be locked after saving.
Changed - eSIM Lifecycle Identification
Improved the accuracy of automatic identification of inactive eSIMs, reducing false positives for eSIMs with incomplete usage history.
2026.04.2 (8 April 2026)
Bug fixes and platform improvements
Fix - Prevented Duplicate Cancellation of Successful Top-ups
Resolved a rare issue where closing the payment popup immediately after a successful top-up could incorrectly attempt to cancel an already-completed payment.
Fix - Corrected Bundle Coverage Information
Resolved an issue that caused incorrect coverage information to be displayed for certain bundles.
2026.04.1 (1 April 2026)
Bug fixes and platform improvements
New - Domestic Enquiry Form
Partners interested in our domestic offering can now submit an enquiry directly from the portal via a new domestic interest form.
Changed - eSIM Lifecycle Recycling
Inactive eSIMs that complete the recycling process will now also be deleted from our systems, in addition to being deactivated and archived.
Fix - Duplicate Bundle Assignment IDs
Resolved an issue where applying a bundle could occasionally return an incorrect or duplicate assignment ID, which could cause bundle status to be reported incorrectly.
Fix - eSIM Profile Fee Billing Date
Resolved an issue that caused eSIM profile fees to be dated to the start of the month rather than when they were actually applied. Fees are now dated to reflect when they occurred.
2026.03.5 (25 March 2026)
Bug fixes and platform improvements
Fix - Bundle Builder Fixes
Resolved several issues affecting bundles created through the bundle builder, including incorrect validity periods, missing usage notifications for certain unlimited plans, bundles failing to apply correctly after creation, and the unlimited icon not displaying correctly in the usage view.
Added - Additional Custom Bundle Configuration Options
Added support for additional custom bundle configurations in the bundle builder, giving partners more flexibility when creating tailored bundles.
Added - Enhanced eSIM Search
eSIM search now supports matching across multiple fields at once, making it easier to find the eSIM you’re looking for.
Changed - Improved Inactive eSIM Detection
Improved the accuracy of inactive eSIM detection by checking usage data before an eSIM is flagged for deactivation, reducing the risk of active eSIMs being incorrectly recycled.
2026.03.4 (19 March 2026)
Bug fixes and platform improvements
Fix - Resolved Rollover Data Plan Issue
Resolved an issue affecting bundle status where multiple operator bundles sharing the same assignment ID could cause rollover data plans to behave incorrectly.
Fix - Resolved Bundle Naming Conflict in Bundle Builder
Resolved an issue where creating the same bundle for different operator profiles could fail due to a naming conflict.
Changed - Test Credit Merged with Balance
Test credit is no longer tracked or expired separately. Any existing test credit has been added directly to your balance, and this is now reflected consistently across the Portal, account tools, and notification emails.
2026.03.3 (18 March 2026)
Bug fixes and platform improvements
Fix - Resolved Suspend Issue
Resolved an issue that caused Profile 2 & 3 eSIMs to be incorrectly marked as suspended
2026.03.2 (11 March 2026)
Bug fixes and platform improvements
2026.03.1 (4 March 2026)
Bug fixes and platform improvements
Fix - Resolved Bundle Status Issue
Resolved an issue that caused some Profile 5 bundles to error
2026.02.4 (25 February 2026)
Bug fixes and platform improvements
New - Authentication System
Legacy Authentication is now been removed.
Fix - Monthly Statements sent to all Organisation Admins
Resolved an issue that caused only one Organisation Admin to receive the monthly statement email. Now all Organisation Admins will receive the monthly statement email.
2026.02.3 (18 February 2026)
Bug fixes and platform improvements
Fix - Resolved Portal Revoke Issue
Resolved an issue that stopped some queued bundles from refunding correctly when revoked via the Portal.
2026.02.2 (11 February 2026)
Bug fixes and platform improvements
New - Default Authentication System
The new Authentication system is now the default authentication method for all users. Legacy authentication is still available but will be removed in the near future.
New - Two-Factor Authentication (2FA)
2FA is now available for all users. This can be enabled in the Portal under Settings > Account Security.
New - Dashboard Refresh
The Dashboard has been refreshed to be faster and more responsive.
New - Order History Bundle Name
Order History exports now include the bundle name.
New - Consumption Prices Endpoint
A new Prices endpoint to return consumption prices for each country is now available for partners on consumption billing.
2026.02.1 (4 February 2026)
Bug fixes and platform improvements
New - Download Android Quick Install URL via Portal and API
An Android Quick Install URL is now available alongside the existing Apple Quick Install URL. This can be retrieved via the Get eSIM details endpoint or from the eSIM Details screen in the Portal.
v2.5 now returns both the Apple Install URL and Android Install URL by default.
New - IP Whitelisting available on all versions of the API
IP whitelisting is now available across all versions of the API. IP whitelisting can be configured in Portal under Settings > API Details.
2026.01.2 (28 January 2026)
This release introduces eSIM state management, including the ability to suspend eSIMs, along with API security improvements.
New - eSIM State
A new “State” field is now available on eSIMs, indicating whether the eSIM is “Active”, “Suspended” or “Deactivated”.
This can be found in v2.5 or later on List eSIMs or Get eSIM details
New - Suspend Endpoint
You can now suspend an eSIM via the Portal or via the Suspend eSIM endpoint.
New - (Preview) API Whitelisting
IP whitelisting is now available in the Portal to restrict usage of your API Key. This opt-in feature is currently in preview and limited to v2.5, with full API coverage coming after the preview period.
New - Profile in Catalogue
The catalogue endpoints now return the Profile of the bundle.
2026.01.1 (21 January 2025)
Moving platform releases to use CalVer. This does not affect API versioning that will stay as Semantic Versioning (e.g. 2.5)
Platform upgrade and bug fixes
New - SSO Authentication
A new authentication system is being trialled that is faster and more secure. This is currently available at preview.portal.esim-go.com using your current credentials. You can switch back at any time and feedback is welcome via the normal channels. This will become the default experience in the near future.
Fixed - MSISDN Not Displaying
Resolved an issue that caused MSISDNs to not be displayed correctly in the Portal
Fixed - Portal SMS Sender ID
Resolved an issue that caused SMS messages sent via the Portal to always show “eSIM” as the sender ID. This will now display your default SMS Sender ID if configured
2.4.40 (12 November 2025)
Platform upgrade and bug fixes
New - eSIM Branding Changes
eSIM branding profiles now support removing the Install Name and Network Name
Fixed - SIM Status
Resolved an issue where some eSIMs failed to return their status
Resolved an issue where details for Plastic SIMs were not displaying correctly
Fixed - Auto-top invoices
Resolved an issue where Auto Top-Ups were not generating corresponding invoices in the order history
Fixed - Monthly Statements
Resolved an issue where monthly statement opening and closing balances were calculated incorrectly
2.4.39 (8 October 2025)
Platform upgrade and bug fixes
Fixed - Order History
Resolved an issue with failed orders being returned from the API
Fixed - eSIM Brandling Limit
Resolved an issue that caused users to reach their eSIM Branding limit prematurely
2.4.38 (1 October 2025)
Platform upgrade
2.4.37 (24 September 2025)
Platform upgrade and bug fixes
Fixed - Expired Bundle state
Resolved an issue that caused some bundles to be incorrectly marked as “expired”
2.4.36 (17 September 2025)
Platform upgrade and bug fixes
Fixed - Bundle state issue
Resolved an issue that caused expired bundles to be incorrectly marked as “queued”
Resolved an issue that caused inaccurate expiry dates
2.4.35 (28 August 2025)
Platform upgrade and bug fixes
Fixed - SIM History
Resolved an issue that caused a discrepancy between the Last Action on the eSIM and the SIM History response
Fixed - Expired Bundle state
Resolved an issue that caused some bundles to be incorrectly marked as expired
2.4.34 (13 August 2025)
Platform upgrade and bug fixes
Fixed - Resolved issue with Delete eSIM endpoint
Resolved an issue that caused some users to be unable to delete eSIM from their account
Fixed - Resolved issue with incorrect Unlimited status
Resolved an issue that caused some unlimited bundles to be reported incorrectly by the API
2.4.33 (24 July 2025)
Platform upgrade and bug fixes
New - Quick Start Guides
The Portal now has a new Quick Start page to help you get started quickly
Fixed - Bundle state issue
Resolved an issue that caused unlimited bundles to incorrectly show a “depleted” bundle state
Resolved an issue that caused started bundles to show a “queued” bundle state
Fixed - Resolved issue with list bundles endpoint
Resolved an issue that caused the list bundles endpoint to return service unavailable
2.4.32 (16 July 2025)
Platform upgrade
2.4.31 (10 July 2025)
Platform upgrade
2.4.30 (27 June 2025)
Platform upgrade and bug fixes
New - My Account page filtering
For users with access to “My Account” now have a option to filter the data
New - eSIM Branding Profile selection available in Portal
When purchasing a bundle via the Portal, a dropdown is now present to select which eSIM Branding Profile to use.
2.4.29 (19 June 2025)
Platform upgrade and bug fixes
2.4.28 (11 June 2025)
Platform upgrade and bug fixes
New - Delete eSIM Endpoint
You can now remove unwanted eSIMs from your account via Delete eSIM
IMPORTANT: Deleting an eSIM will revoke all bundles without a refund, and will remove the eSIM from your account - you will no longer be able to access it. This process is irreversible.
2.4.27 (29 May 2025)
Platform upgrade
New - Bundle Moniker is in Portal
The bundle moniker is now displayed in the Buy Bundles screen.
2.4.26 (21 May 2025)
Platform upgrade and bug fixes
Fixed - Monthly Statement Closing Balance
Resolved an issue that causes the monthly closing balance to be incorrect
2.4.25 (8 May 2025)
Platform upgrade and bug fixes
New - List Order API and Order History returns Source IP
The /orders endpoint now returns “sourceIP”. This is the IP the order originated from.
This can also be viewed in Order History page on iPortal
Fixed - Gaia (Chatbot)
Various improvements have been applied to the chatbot.
2.4.24 (8 May 2025)
A minor update, related to platform improvements
2.4.23 (17 April 2025)
Platform upgrade and bug fixes
Fixed - Gaia (Chatbot) Refund issue resolved
Resolved an issue that stopped that chatbot from refunding some bundles.
2.4.22 (9 April 2025)
eSIM Branding Release and bug fixes
(Note) An issue has been noted that causes the SIM History endpoint to time out.
New - eSIM Branding
eSIM Branding is now available in the Portal. Please contact your account manager for more information
Fixed - eSIM Export Last Action date
Resolved an issue with the last action date being incorrect in the eSIM Export
2.4.21 (26 March 2025)
Platform upgrade and bug fixes
Fixed - SIM History issues
- Resolved issue that caused the SIM History endpoint to not return any data
- Resolved issue that caused ‘nil’ to be displayed in place of a bundle name
(Note) An issue has been noted that causes the SIM History endpoint to time out.
Fixed - Notification issue causing ‘Ghost’ notifications
- Resolved issue that caused notifications to be marked as “esimg_ULP_5D_REUP_V2” incorrectly
2.4.20 (26 February 2025)
Platform upgrade
2.4.19 (26 February 2025)
A minor update, related to platform improvements
Fixed - New user email issue
Resolved a validation issue when adding new users.
Fixed - Resolved issue with retrieving location data.
Resolved an issue that stopped some location data from being retrieved
Fixed - Resolved an issue when loading the Dashboard
Resolved an issue that stopped Total Bundles from loading correctly when opening the dashboard
2.4.18 (5 February 2025)
Added - SMS Sender ID
SMS Sender IDs are now supported across all our current providers. All SMS sent via the eSIM Go API will be delivered as ‘eSIM’ or by the custom SMS Sender ID configured
Fixed - Callback URLs now support ’&’ symbol
Resolved an issue stopping users from inputting a ’&’ symbol into the callback URL field in the Portal.
2.4.17 (23 January 2025)
A minor update, related to platform stability, includes a new bundle status along with some Portal UI fixes.
Lapsed - Bundle Status
A bundle without 12 months of activity will appear as ‘lapsed’.
If searching in the Portal using an ICCID the bundle will either appear as ‘lapsed’ or will no longer be visible to search, depending on the upstream provider and routing of the last assigned bundle.
2.4.16 (17 December 2024)
A minor update, related to platform stability.
2.4.15 (4 December 2024)
A minor update, related to platform stability.
2.4.14 (27 November 2024)
Added - Portal Refresh
Portal refresh in the preparation for UK Bundles that support SMS and Calls. Ability to register interest in the UK Domestic service.
Fixed - Revoke from Inventory
Resolved an issue that stopped a user from viewing and revoking a bundle from inventory if that bundle was no longer available to the organisation (e.g. an old rate sheet no longer available)
2.4.13 (21 November 2024)
A minor update, related to platform stability.
2.4.12 (11 November 2024)
This release introduces the ability for organisations to change business types and includes minor fixes.
Added - Organisation Business Type
Organisations can now change their business type from within the Portal.
Fixed - Expired Bundle Dates
Resolved an issue where the start and expiry dates were incorrect on some bundles.
Fixed - eSIM Location
Resolved an issue where certain eSIMs were unable to return location data.
2.4.11 (06 November 2024)
A minor update, fixing a couple of small issues.
Fixed - Expired Unlimited Bundle Dates
Resolved an issue where the expiry date was incorrect on some unlimited bundles.
Fixed - Unable to Revoke
Resolved an issue where some bundles weren’t able to be revoked.
2.4.10 (28 October 2024)
A minor update, related to platform stability.
2.4.9 (23 October 2024)
A minor update, related to platform stability.
2.4.8 (16 October 2024)
A minor update, fixing a couple of small issues.
Fixed - Dashboard not loading
Resolved an issue that caused the dashboard on Portal to not load correctly
2.4.7 (15 October 2024)
A minor update, fixing a couple of small issues.
Fixed - Unlimited Bundle Expiry Date
Resolved an issue that caused some Unlimited Bundles to display incorrect expiry dates
Fixed - eSIM Location
Resolved an issue where certain eSIMs were unable to return location data.
2.4.6 (1 October 2024)
A minor update, fixing a couple of small issues.
Fixed - SMS Encoding issue
Resolved an issue with SMS Encoding with an upstream provider which prevented Unicode characters displaying correctly. Unicode characters now display correctly on all devices.
2.4.5 (18 September 2024)
A minor update, fixing a couple of small issues.
Fixed - Country codes at sign-up
A small number of unsupported country codes have been removed from the sign-up form. For those signing up from these territories, we suggest the following alternatives:
- Country code UM substitute US
- For EH, BQ, CW and SX, substitute NL
Fixed - Revoke bundle from queue
An issue stopping some queued bundles from refunding correctly when revoked has been fixed.
2.4.4 (17 September 2024)
This release introduces two new communication channels for a smoother user experience. Organisations can now set daily spend alerts to help monitor account usage, and Apple Quick Install URLs have been made readily accessible for both API and Portal users.
Added - Technical and commercial email notification channels
Organisations can now specify email contacts for both Commercial and Technical email updates from within the Portal.
This means that you can ensure your developer team receive notifications of API changes, planned maintenance and other updates.
Meanwhile, your commercial team will receive emails whenever:
- a new monthly account statement is available
- when you top up your balance
- a new rate sheet has been released
Setting company notifications
As shown below, you can find the new Company Notifications option accessible from the sidebar of your Portal account. Here you can add relevant contacts to each notification category.
Added - Daily spend limit alerts
To help detect and prevent fraudulent or accidental overspend, organisations can now set a daily spend notification limit for your account.
You can set this value in the Portal by going to: Billing > Organisation Spend Alert Threshold.
When your limit is reached, you’ll receive an email alert. Your users will continue being able to buy and use eSIMs as normal, unless you decide to take action based on this alert.
Added - Download Apple Quick Install URL via Portal and API
From the /esims/assignments endpoint
There is now an additional ‘appleInstallUrl’ field in the request. When this is supplied, the returned CSV file includes Apple Install URLs for each eSIM in the specified order.
From the Portal
From Buy Data Bundles > Order History your CSV download option here will now contain an Apple Quick Install URL for each item in the given order.
For specific eSIMs
From the eSIM Details screen, choose an eSIM and you’ll see a new option to copy the Apple Quick Install URL to your clipboard.
Fixed - esim/assignments for multiple orders
An issue preventing the esim/assignments endpoint from returning details for more than one order has been fixed. You can now specify multiple order numbers when calling this endpoint.
Fixed - /esims/{iccid}/bundles/{name} 500 error
When querying the status of a Bundle via /esims/{iccid}/bundles/{name} some eSIMs were returning a 500 error if their status was expired. This has now been fixed.
Fixed - Portal revoke for some queued bundles
All queued bundles can now be revoked via the SIM Management panel of the Portal.
2.4.3 (4 September 2024)
This release brings improved performance and reliability, notably for ‘First attachment’, and ‘Location update’ event notifications.
Fixed - First attachment notifications
An issue which prevented some eSIMs from providing ‘first attachment’ notifications when a new Bundle is installed. First attachment events will now be correctly reported for all eSIMs.
Fixed - eSIM country change notifications
A bug which stopped some eSIMs reporting arrival in a new country has been fixed. The Location Update notification now functions as expected for all eSIMs.
2.4.2 (6 August 2024)
This release is focused on bug fixes.
Fixed - Multiple bundle revoke via the Portal
It’s now possible to revoke a bundle or bundles from a eSIM which has more than one bundle of the same type held in a queue.
Fixed - bundle clearing
Some bundles were getting stuck in ‘active’ state once used. These are now clearing as expected.
2.4.1 (17 July 2024)
This release introduces more practical credit card Top-up limits and improved in-Portal notifications.
Added - Top up limits
When topping up your account balance by credit card in the Portal, the new limits are:
- Minimum top-up: $1000
- Maximum top-up $5000
Anyone wishing to top up higher amounts should contact your customer success manager to set up a direct billing arrangement.
Added - Portal notifications
Helping to stay up to date with the latest and most important updates, we now have a notification system built into the Dashboard.
2.4.0 (17 July 2024)
A major up date, with a focus on performance and usability.
Added - API Call Rate limiting
A rate limit per account of 10 Transactions Per Second (TPS) has been set. This total covers all API endpoints but has been deliberately set to a generous figure so that all reasonable use should be comfortably handled.
Added - new endpoint: Bundle compatibility checking
/esims/{iccid}/compatible/{bundle}
A new endpoint has been added to the API which allows you to verify that any bundle is compatible with any eSIM, simply by supplying the ICCID and Bundle name.
A 200 response indicates that the eSIM and bundle are compatible.
A 40x response indicates incompatibility.